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FAQ
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How long does shipping take?
Shipping usually takes 2-4 weeks.
How can I check the status of my order?
To check the status of your order, you can log in to your account and access the 'My Orders' section.
How can I change the delivery address after placing an order?
If you wish to change the delivery address after placing an order, please contact us immediately.
Do you offer international shipping?
Currently, Skull Hearts only ships within Spain. We are working to expand and offer international shipping in the future. Stay tuned for updates!
What payment methods do you accept?
We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely.
How can I apply a discount code?
During the checkout process, you will be able to enter your discount code in the corresponding section before proceeding to payment. The discount will be automatically applied to your purchase total.
What sizes are available?
We offer a wide range of sizes for our garments, from S to XL. On each product page, you will find a size guide to help you choose the option that best suits you.
What do I do if the item I want is out of stock?
If an item is out of stock, you can choose to join our waiting list by entering your email on the product page. We will notify you as soon as it is available again.
How can I contact customer service?
You can contact our customer service team via the contact form on our website or by sending an email to info@skullhearts.es. We are here to help you with any questions or problems you may have.
Where can I exercise my rights over my personal data?
You can exercise your rights over your personal data, such as accessing, rectifying or deleting your information, by visiting our data rights page . There you will find all the information necessary to manage your requests in a simple and transparent manner.
📍 Where is Skull Hearts based?
Skull Hearts operates as an online store, but our base is in Leganés. From here, we manage shipments throughout Spain, ensuring speed and quality in each order.